FC-10-0040F-211-02-12 Fortinet FortiGate-40F 1 Year 4-Hour Hardware Delivery Premium RMA Service (Requires 24x7 or ASE FortiCare)
Fortinet FortiGate-40F 1 Year 4-Hour Hardware Delivery Premium RMA Service (Requires 24x7 or ASE FortiCare). License quantity: 1 license(s), Number of years: 1 year(s), Service time (hours x days): 24x7, Response time: 4 h
FortiCare Support Services
Get started quickly, keep going fast
FortiCare Support Services Overview
We know that the Fortinet Security Fabric is critical to your business, so we at Fortinet are dedicated to ensuring your deployment is successful and helping you achieve business continuity. FortiCare Services are tailored to meet your deployment and operations needs, no matter your organization’s size or where you are in the world.
FortiCare device-based support is the foundation of the support services, providing firmware updates, technical support, and foundational FortiGuard subscriptions for dynamic policies. Two levels are available: 24x7 and Advanced Support Engineer (ASE). ASE provides higher ticket servicing for faster starts and ticket resolution.
These Advanced Services compliment Device FortiCare by providing a designated support engineer and logistics support, alongside training and flexible service points. Our team learns about your processes and deployment and shares knowledge, resulting in better operations and faster recoveries. There are two programs: Enterprise & Service Provider.
We know that you want to get started quickly, and sometimes just need some extra resources. Fortinet Professional Services brings technical experts into your project, staffing, or other initiative planning whether remote or on-site.
Planning for hardware faults can be difficult, and Fortinet has some options to help. When space is tight, plan on four-hour parts delivery. When you need help with a physical swap, choose four-hour parts with an engineer. We also have Secure RMA when you want to self-dispose.
|Number of years
|Service time (hours x days)
WARRANTY, RETURNS AND ADDITIONAL INFORMATION
Limited Warranty period (spare parts): 1 year
Limited Warranty period (labour): 1 year
Support Phone: 00971585548148
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Return for return within three days
Return for replacement within three days
Technivision covers this item under Standard Return Policy
Out-of-stock labelled product products ready for delivery within 2-4 working days in UAE.
For non-existing items, it will take a maximum of 4-6 weeks with a return to Back Orders.
Sales Phone: 00971 58 5548148
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